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List of Articles خدمات Open Access Article Abstract Page Full-Text 1 - تبیین و ارزیابی فرایند اثربخشی تبلیغات تلویزیونی بر جذب مشتریان: مورد پژوهی بانک صادرات ایران mohammadreza hamidizadeh zabihollah nourian Open Access Article Abstract Page Full-Text 2 - Investigating the Mediating Role of Commitment and Satisfaction in Relationship between Service Quality and Customers' Retention in Banking Industry (Case Study: Post Bank Iran - Langarud Branches) haniyeh alijani Open Access Article Abstract Page Full-Text 3 - چارچوبی برای شناسایی و رتبهبندی شاخصهای ارزیابی کیفیت خدمات الکترونیک (مورد کاوی: وبسایت گلستان دانشگاه پیامنور) Hossein Babaee Open Access Article Abstract Page Full-Text 4 - Assessment of self-serving technologies according to customer’s continuous usage of self-serving banking services behnam golshahi Open Access Article Abstract Page Full-Text 5 - QoS Evaluation and Optimization for Mobile Telecommunication Networks Using Key Performance Indicators: A Case Study for Kerman City Mihsen Sheikh-Hosseini Open Access Article Abstract Page Full-Text 6 - The Role of Effective factors in Growth of New Technology Based Firms (NTBFs) in Mashhad City fateme sanaei pour davood ghoroneh Open Access Article Abstract Page Full-Text 7 - Investigating the effect of Electronic Customer Relation Management (E-CRM) on organizational innovation in government service organizations (Case study: Semnan government counter offices) Atefeh Falllah Seyed Mohammad Hassan Hosseini Mohsen Lotfi 20.1001.1.27170454.1401.11.22.1.5 Open Access Article Abstract Page Full-Text 8 - Evaluate the Effects of Service Innovation, Social Media Marketing, and Social Support on Value Co-creation akbar hoshyar Alireza Rousta Open Access Article Abstract Page Full-Text 9 - Designing an Integrated Development Model for Electronic Banking Services Innovation Based on Dynamic Capabilities Using Fuzzy MICMAC Ali Etemadifard kamal tabaeian Nazanin Pilevari Abbas Khamseh 20.1001.1.27170454.1400.10.19.3.4 Open Access Article Abstract Page Full-Text 10 - Identifying the Entrepreneurial Business Opportunities in Masjed Soleiman Township Mohammad Hossein Mohmedi Kartalaei Hossein Mahdizadeh Nematollah Shiri 20.1001.1.27170454.1402.12.23.1.4 Open Access Article Abstract Page Full-Text 11 - Evaluating the quality of educational services of the technical faculties of the technical faculties of the University of Tehran based on the headperf model Mohammad Eslahi hassan mahjub reza eslahi 20.1001.1.27170454.1401.11.22.11.5
