Investigating The Appropriate Structure for The Use and Development of Intra-Organizational Knowledge in Banks (Case Study: Eqtesad Novin Bank)

abdollah sajadi jaghargh ¹ ( Investigating The Appropriate Structure for The Use and Development of Intra-Organizational Knowledge in Banks (Case Study: Eqtesad Novin Bank) )
reza mahdian ² ( Director of Supervision and Customer Affairs Department, Shahr Bank, Tehran, Iran. )
yasoobaldin ajmi ³ ( PhD Student, Technology Management, Islamic Azad University, Dehaqan Branch, Isfahan, Iran. )

Submited date : 2024-06-08 Accepted date : 2024-12-02

Keywords: Organizational Structure, Intra-Organizational Knowledge, Adaptability, Flexibility,

Abstract :

The present study was conducted with the aim of investigating the appropriate structure for the use and expansion of intra-organizational knowledge in banks (case study: Eqtesad Novin Bank). This study is considered a descriptive-correlational research in terms of data collection and is applied in terms of purpose. The statistical population of this study includes 1376 employees of Eqtesad Novin Bank of Iran, from which a sample of 285 people was selected using the Morgan table. The data collection tool and questionnaire were researcher-made, which was used to compile the questionnaire by reviewing and studying several questionnaires and similar research that had been conducted previously. The validity of this questionnaire was confirmed by the face method according to the opinions of professors and experts in this field and then by the factor analysis method, and was used to measure the reliability of Cronbach's alpha. Smart PLS software was used to analyze and interpret the data. The results of the study show that the organizational structure and its characteristics have a direct impact on the use and expansion of intra-organizational knowledge in banks. The results also showed that components such as formality and focus, team-orientedness, team rewards, adaptability, formal and knowledge positions, scientific associations and networks, and flexibility and boundary-breaking are effective in the use and expansion of intra-organizational knowledge in banks

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