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List of Articles Quality Open Access Article Abstract Page Full-Text 1 - Technical and vocational education quality and employability skills: a study of stakeholders ' views in Iran ebrahim salehi omran anahita ghasemzadeh Open Access Article Abstract Page Full-Text 2 - he Recognition and Analysis of Factors Influencing the Quality of Education in Higher Education asghar zamani Open Access Article Abstract Page Full-Text 3 - Investigating the Mediating Role of Commitment and Satisfaction in Relationship between Service Quality and Customers' Retention in Banking Industry (Case Study: Post Bank Iran - Langarud Branches) haniyeh alijani Open Access Article Abstract Page Full-Text 4 - Assessing Qualitative Dimensions of Virtual Education at UI, Iran Asefeh Asemi Open Access Article Abstract Page Full-Text 5 - The impact of business intelligence on organization’s effectiveness (case study: E-Farda company) fatemeh amini Open Access Article Abstract Page Full-Text 6 - Assessment of self-serving technologies according to customer’s continuous usage of self-serving banking services behnam golshahi Open Access Article Abstract Page Full-Text 7 - QoS Evaluation and Optimization for Mobile Telecommunication Networks Using Key Performance Indicators: A Case Study for Kerman City Mihsen Sheikh-Hosseini Open Access Article Abstract Page Full-Text 8 - Explain the relationship between total quality management and operational excellence and the desire to innovate services Jahan asadnia sima norouzi mohsen hamidi Open Access Article Abstract Page Full-Text 9 - Progress in Biological Sciences in Iran: A Comparative Study seyed Mahdi Seyedi Maryam AmiriRad hassan ebrahimzadeh maboud Laila Alibiglou Open Access Article Abstract Page Full-Text 10 - Evaluating the quality of educational services of the technical faculties of the technical faculties of the University of Tehran based on the headperf model Mohammad Eslahi hassan mahjub reza eslahi 20.1001.1.27170454.1401.11.22.11.5